Support · Billing Help
Payment issue?
Start here.
Use this page for payment problems only. If your card failed, you paid but do not see access yet, you think you were charged twice, or you need a receipt, the fastest next step is below.
Fast answers
Billing only
AFR support
Clear next steps
If you already paid successfully, your delivery page is the fastest route back into the product.
Quick Help
The most common billing issues
Start with the issue that matches your situation.
Issue 1
Payment failed
Try the payment again. If it still fails, use a different card or payment method. Some banks block first time online purchases or extra security checks.
Try again
Issue 2
Paid but no access yet
Open your AI Freelancer Roadmap delivery page first. Then check your inbox and spam folder for your confirmation email. If access is still missing, contact support.
Check delivery
Issue 3
Possible duplicate charge
If you think you paid twice, do not buy again. Contact support with the email address you used at checkout and the date of payment.
Needs review
Issue 4
Need a receipt
Check the email address used at checkout first. If you still cannot find the receipt, contact support and include your purchase email.
Receipt help
Fastest Route
What to do next
Follow the shortest path for your situation.
1
Payment failed
Return to checkout and try again. If needed, switch card or payment method.
checkout
2
Paid already
Go straight to your delivery page. This is the fastest route into AI Freelancer Roadmap after purchase.
delivery
3
Still missing access
Check your inbox and spam folder. Then contact support with the same email used at checkout.
support
4
Refund question
Read the refund policy first. If you still need help, contact support with your order details.
refunds
Before You Contact Us
Send the details that help us fix it fast
The more precise the message, the faster the fix.
The email address used at checkout
The product name: AI Freelancer Roadmap
The date of payment
A short description of the issue
Contact support
Use the main contact page for payment questions, missing access, or duplicate charge concerns.
Receipt help
If you need proof of purchase, check your checkout email first, then contact support.
Most payment issues have a simple fix
Start with the delivery page if you already paid. If something still looks wrong, contact support with your checkout email and purchase date.